002 | Do You Have the Right People

December 27, 2018
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Summary

Welcome back to the Snyder Showdown podcast. Host Chris Snyder is a passionate entrepreneur and digital marketer and loves taking businesses to the next level. He’s the President and partner at Juhll.com, a full-service digital marketing agency aimed at delivering superior results to help clients achieve their business goals. Juhll offers its clients the full range of digital services, specializing in strategic digital paid media to acquire online customers and generate leads. If it’s online and measurable, you can trust Juhll with it. He’s also the founder, operator and investor in Banks.com,a financial online market place aimed to become everyone’s trusted, go-to resource for all things financial in the web.

In this episode,Chris pulls no punches in discussing modern day business hiring practices. He talks about the importance of hiring the correct people to round out your team as well as the dangers and costs of bad hiring. He shares his experience with probationary periods that he has utilized for new employees and his candid approach to severing ties with employees who do not meet his expectations. Chris also discusses his thoughts on education and specifies the two types of education he values most. He disregards resumes and LinkedIn profiles as BS and has little faith in the recruitment process. However, there are methods of hiring that he believes are beneficial and worthwhile. He is a true believer in trusting his gut and the value of seeing his employees prove their worth firsthand through their actions. Finally, Chris emphasizes the importance he places on accountability in his own business and hiring practices.

Related to accountability for his team, Chris also talks more about the importance ion setting clear objectives in "How OKRs Help Us Manage Projects".

Highlights

  • 00:43 – Chris’ recent experience while listening to another business-focused podcast
  • 05:11 – How Chris wants his podcast to be different
  • 07:16 – Chris tackles bandwidth issues that many start-ups companies experience
  • 11:49 – The culture that Chris has created within his company
  • 14:09 – Chris debunks the myth of work-life balance
  • 17:48 – Chris details the demanding expectations he places on his employees
  • 21:58 – The challenge of hiring the right people
  • 25:29 – Chris recalls a time he hired a person solely off a referral and without looking at her resume
  • 29:12 – The two types of education Chris values: learning and reading from books and practical application of that learning
  • 30:20 – The probationary model that many companies are utilizing to improve hiring
  • 35:50 – The time investment required in the hiring process
  • 36:59 – Practices that Chris has learned to implement throughout the hiring process
  • 40:41 – The major reason why Chris places such an emphasis on proper hiring
  • 42:18 – The importance Chris places on accountability
  • 43:27 – The importance Chris places on documentation

Tweetable Quotes

“I think it’s incumbent upon the team and everyone else to really evaluate—like, do you have your teammate’s back when it’s really super important?” (11:09)

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“This is digital agency services and we’re in performance marketing. Combine all those and you are in the toughest business on the planet. I believe that.” (13:02)

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“It just feels good to win. It feels good to be the best. And, I think, fortunately or unfortunately being the best and winning requires a shitload of hard work.” (14:09)

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“We did get some of the best and brightest and we paid them handsomely. And I would say that nine times out of ten, those people were the exact wrong fit for this company.” (24:57)

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“There’s such a preponderance of bullshit floating around that you can’t believe any of it. You have to actually spend time with these people.” (27:57)

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“The unemployment rate in our business is zero. It’s zero.” (34:12)

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“My style is zero to a hundred.” (38:53)

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Chris Snyder

Snyder Showdown is an original Juhll agency production hosted by Chris Snyder, President of Juhll Agency and founder-operator-investor in banks.com.

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